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Comfort Guarantee

Every Bridgedale sock produced in our factory in Northern Ireland has been developed to offer all day comfort. From the technology we use and the premium quality fibres that we select, twist, and knit; we are fully confident our socks are the most comfortable you can wear.

We are the most trusted outdoor sock in the UK, and that’s why we offer our Comfort Guarantee.

About Our Guarantee

Our Comfort Guarantee is unconditional, if you don’t agree our socks are comfortable then let us know within 30 days and we will refund you.

We don’t just manufacture socks, we knit them with care, passion, and skilled expertise to create one-of-a-kind quality. That’s why we know that every hike, run, and ride in your Bridgedales’ will be 100%
comfortable
, because we care. We say the little things matter; the right gear makes a big difference for every journey.

This is in addition to our Lifetime Guarantee, which already covers your socks against any manufacture defects.

Learn more about our Lifetime Guarantee

How To Claim Your Guarantee

1. Get in contact

If you're not satisfied with your new socks get in contact within 30 days. Email customer.services@bridgedale.com with
your feedback and a brief explanation.

Contact Us

2. We'll get in touch

After reviewing return
the socks as per instruction from us.

3. Refund processed

A refund of the purchase price will be processed within 14 days of us receiving the socks back in the original packaging.

Comfort Guarantee Conditions

Our Comfort Guarantee ensures you will experience comfort. Please review the following conditions:

  1. Only valid for the original purchaser and only when purchased from Bridgedale.com only.

  2. Valid for 30 days from order date.

  3. Refund will be processed once we receive the returned socks, with packaging.

  4. Customer is responsible for return of the socks.

  5. A refund of the purchase price will be processed within 14 days of receipt of the socks.

  6. Delivery charge is not included in refund.

  7. Comfort Guarantee is subject to change at Bridgedale’s discretion.

Claim My Guarantee

Frequently Asked Questions

  • Does the Comfort Guarantee cover all Bridgedale socks?

    Yes, all socks that are available to buy on the Bridgedale website

  • Does it only cover socks at Bridgedale.com

    Yes, the socks must have been purchased from our website

  • How long is it valid for?

    The Comfort Guarantee is valid for up to 30 days. In the unlikely event you experience a fault with your socks, please refer to our Lifetime Guarantee.